Last updated: 26 October 2026
If you have a complaint about content, an account decision, privacy, a purchase, an ad, a shop or collab, or a payout, contact our Grievance Officer.
Grievance Officer
Trade name: Daywia
Legal name of operator: Kodavatikanti Niranjan (individual merchant)
Registered / operating address: 1/101 Papireddypalle, Cuddapah, Andhra Pradesh, India 516503
Support: support@daywia.com · +91 91107 53692
Grievance Officer: Kodavatikanti Niranjan
Email: support@daywia.com
Subject examples: “Grievance — content”, “Grievance — privacy”, “Grievance — payment”, “Grievance — shop”, “Child safety report”
What to include
- Your name, email and Daywia username
- What happened and what you'd like us to do
- Links, usernames, screenshots, dates, and your Google Play order ID for payments
Timelines
- Content and account complaints (IT Rules, 2021): acknowledged within 24 hours and resolved within 15 days. Requests to remove content showing a person's private areas, nudity or sexual acts, or impersonation, are acted on within 24 hours.
- Purchases, Credits, ads, plans, collabs and payouts (Consumer Protection (E-Commerce) Rules, 2020): acknowledged within 48 hours and resolved within one month. If you're not satisfied, you can contact the National Consumer Helpline (1915 · consumerhelpline.gov.in) or a consumer commission.
- Privacy (DPDP) requests — access, correction, erasure, withdrawing consent, nomination: answered within the time the DPDP Rules allow. If you're not satisfied, you can complain to the Data Protection Board of India.
Other ways to get help
- In-app Report and Block (fastest for single posts or users)
- Account deletion · Child safety · Refunds
Nothing on this page limits your right to go to the authorities or the courts.