Last updated: 26 October 2026
This policy covers business accounts, the Shop, products, and collabs between shops and creators. It's part of our Terms. Business accounts, selling and collabs are 18+.
1. How buying works
Buyers tap Ask seller on a product, which sends the product into a chat with the business. The buyer and seller agree the price, payment, delivery and returns between themselves. Daywia doesn't sell, take payment for, deliver or guarantee products, and isn't a party to the sale. Daywia Credits can't be used to buy products.
2. Seller responsibilities
- Give your real business name, address and contact details, and keep them up to date
- Describe products honestly with real photos, the real price and, where there's an MRP, the correct MRP
- Follow consumer law, including the Consumer Protection Act, 2019 and the Legal Metrology rules, and state your return, refund and delivery terms clearly in chat before the buyer pays
- Hold any licence your products need (for example FSSAI for food) and pay your own taxes, including GST if you're registered
- Reply to buyers honestly; don't pressure them or ask for payment through suspicious links
3. Products that aren't allowed
- Anything illegal in India, stolen goods, or counterfeit and replica products
- Weapons, ammunition, explosives and fireworks
- Drugs, prescription medicines, and supplements with medical claims
- Alcohol, tobacco, vapes and e-cigarettes
- Adult products and services
- Live animals, wildlife products and protected plants
- Gold schemes, lottery tickets, betting, financial or crypto products
- Personal data, accounts, followers or engagement
- Digital downloads you don't have the right to sell
4. Product review
New products, and changes to a product's photos, video, title, description or category, are reviewed by a person before they go live. Price and stock changes go live straight away. We may reject or remove products, and removals by Daywia are final. Products that are hidden, in review or removed don't appear in chats, posts or ads.
5. Plans
The Free plan allows 5 products. Paid plans, every 30 days from your Credits (prices include 18% GST), all with quick replies, an away message and chat labels:
- Starter — 117 Credits: 30 products, 3 featured, 7-day insights
- Growth — 294 Credits: 100 products, 10 featured, 30-day insights
- Pro — 589 Credits: 300 products, 25 featured, 90-day insights
Upgrades start at once and cost the new price minus the unused whole days of your current plan. Smaller plans and Free start at renewal. If renewal fails we retry for 3 days. Products over your plan's limit are hidden, never deleted.
6. Creator collabs
- Collabs must be real: the creator makes a new post after the deal is accepted, with your products tagged and the “Paid partnership” label.
- Paid collabs are 50–100,000 Credits per creator, paid from your purchased Credits and held when the deal is accepted. You can add a barter item as an extra, but not instead of Credits.
- Approve the post or report a problem within 72 hours; after that it's approved automatically. Don't reject genuine work to avoid paying.
- Creators earn 90% of the Credits' creator value; Daywia keeps 10%. Disputes are decided by Daywia, and held Credits are paid or refunded based on that decision.
- Don't ask creators to hide the partnership, post fake reviews, or pay or be paid outside Daywia for a collab arranged on Daywia.
7. Buyers
Check the seller's profile, reviews and location before paying, prefer cash on delivery or paying in person where possible, and never share OTPs. If something goes wrong, report the product or seller in the app; we can remove products and suspend sellers, but we can't refund payments made outside Daywia. For consumer complaints you can also contact the National Consumer Helpline (1915).
8. Enforcement
We may remove products, end plans, cancel collabs, hold collab Credits, and suspend or close business accounts that break this policy.