Last updated: 26 October 2026
This website is operated by Daywia. Legal operator: Kodavatikanti Niranjan.
Trade name: Daywia
Legal name of operator: Kodavatikanti Niranjan (individual merchant)
Registered / operating address: 1/101 Papireddypalle, Cuddapah, Andhra Pradesh, India 516503
Support: support@daywia.com · +91 91107 53692
1. Free features
Signing up, posting, messaging, business profiles, the Free shop plan and other core features are free, so there's nothing to refund.
2. Google Play purchases (Credit packs)
All purchases are made through Google Play, so refunds go back to your original payment method through Google Play.
- Within 48 hours: request a refund in the Play Store app (Payments & subscriptions → Budget & history) or at Google Play order history. Google decides.
- After 48 hours: email support@daywia.com with your order ID (starts with “GPA.”). We refund through Google Play if you were charged by mistake, charged twice, or didn't receive what you paid for.
- Didn't receive it: tap Restore purchases (Settings → Daywia Credits). If it still doesn't show, email us and we'll deliver it or refund it.
- Tell us about a charge you don't recognise within 7 days.
Payment complaints are acknowledged within 48 hours and resolved within one month. This doesn't limit your rights under the Consumer Protection Act, 2019.
3. Credits
- Unused Credits have no cash value and aren't refunded by Daywia, except where the law requires or we made a mistake.
- If Google Play refunds a pack, the same number of Credits is removed. Credits already spent are shown as owed, and tips, subscriptions and new ads pause until that's covered.
4. What you spend Credits on
- Tips are sent instantly and can't be undone.
- Creator subscriptions renew every 30 days until you cancel. Cancelling stops the next renewal; you keep access until the period ends and the current period isn't refunded.
- Boost ads: Credits are held when you submit. Everything not spent on delivered views comes back to your balance if the ad is rejected, not reviewed within 7 days, cancelled, stopped, or ends under budget. Invalid views are never charged. Credits spent on delivered views aren't refunded.
- Shop plans (Starter, Growth, Pro): renew every 30 days until you move to Free. An upgrade is charged at once, minus credit for the unused whole days of your current plan, and is never more than the amount the app showed you. Moving to a smaller plan or Free takes effect at the end of the paid period; the current period isn't refunded.
- Collabs (businesses): held Credits return in full if the deal is cancelled before the creator submits, or if Daywia decides a dispute in your favour. Approved collabs (including automatic approval after 72 hours) aren't refunded.
If a charge happened because of a bug, or a creator or seller is banned for fraud involving your Credits, contact us and we'll put it right.
5. Products bought from shops
Daywia doesn't sell products or take payment for them. Returns and refunds for products are between you and the seller, under the seller's terms and consumer law. Report sellers who don't honour their terms; we can remove their products and suspend them.
6. Rewards payouts
Rewards are promotional, not a purchase. Payouts go to the bank details you give us and are final once paid. We aren't responsible for payments sent to wrong details you confirmed.
7. Creator withdrawals
Withdrawals are paid after KYC and review, and are final once paid. Pending or rejected requests go back to your balance. We aren't responsible for payments sent to wrong bank details you confirmed.
8. Contact
Contact Us · +91 91107 53692 · 1/101 Papireddypalle, Cuddapah, Andhra Pradesh, India 516503